TempSync FAQs | Multifamily HVAC Optimization

TempSync FAQs

Does TempSync require resident WiFi?

No. TempSync does not rely on resident WiFi networks. Each thermostat communicates using dedicated, building-grade smart city communication protocols such as LoRaWAN or carrier-grade IoT connectivity. This eliminates issues caused by password changes, router replacements, or resident interference.


How does TempSync communicate if it does not use WiFi?

TempSync uses low-power wide-area smart city communication protocols designed for reliability and scale. Thermostats transmit data to local gateways or collectors, which securely forward information to the Connect IoT cloud platform for analysis and monitoring.


Is TempSync secure?

Yes. TempSync uses encrypted communication and a closed, managed network architecture. Because it does not rely on public or resident networks, it significantly reduces cybersecurity risks associated with consumer IoT devices.


Will residents need to do anything?

No. TempSync is designed to operate without resident involvement. Residents are not required to manage connectivity, configure networks, or troubleshoot devices.


Can TempSync scale across multiple buildings or properties?

Yes. TempSync is designed for portfolio-level deployment. Property owners and operators can manage HVAC performance across individual units, buildings, or entire portfolios from a centralized dashboard.


Does TempSync replace existing HVAC systems?

No. TempSync works with existing HVAC equipment by intelligently monitoring and controlling operation. It enhances performance without requiring full system replacement.


What types of issues does TempSync detect?

TempSync identifies inefficiencies and abnormal behavior such as excessive runtime, short cycling, temperature drift, system imbalance, and early warning signs of equipment stress or failure.


How does TempSync help reduce costs?

By detecting inefficiencies early, automating alerts, and enabling proactive maintenance, TempSync reduces energy waste, minimizes emergency repairs, and extends equipment lifespan—lowering both operating and capital expenses.


Is TempSync suitable for new construction and retrofits?

Yes. TempSync can be deployed in new developments or retrofitted into existing multifamily properties with minimal disruption.


Who typically uses TempSync?

TempSync is used by multifamily owners, asset managers, regional managers, property managers, and maintenance teams responsible for HVAC performance across large portfolios.


Related Articles
• TempSync Overview
• TempSync Key Benefits
• How TempSync Works
• Who Is TempSync For
• Why Choose Connect IoT for TempSync
• TempSync FAQs
• TempSync Objection Handling FAQs


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